It has recently come to the attention of our Service Operations team that accessing bLoyal resources on the web using Google Chrome, such as Director or the legacy web carts, may display an incorrect alert stating the site contains malware. We have reviewed with thorough malware scans and have confirmed there is actually no malware, as detailed in the following scan reports:
*This issue should not affect any POS systems, web service calls, or any web carts on custom/vanity domains.
Our web hosts have logged a request to have Google remove the malware flag on our domain right away. We were advised this request could take up to 48 hours to be fully cleared by Google. In the meantime, we strongly suggest using a different web browser, and you may consider advising customers to do so as well.
It is possible to progress past the error in Chrome as follows:
1) Click Details at the bottom left.
2) Click the visit this unsafe site link as many times as needed to get in:
Once again, we can assure you that our sites and services are perfectly safe and clean without any malware links, as the Google malware report is currently listing for Chrome users. We will be further investigating the source of this malware report and will provide an update on its resolution just as soon as possible.