Director

General

• Forgot your Director Password?

Process Articles

• Loyalty & Gift Card Encoding Instructions

Insight

• Getting Started With Insight Reports
• Dashboard

Customers

• Creating and Managing Subscriber Groups
• Creating and Managing Customer Lists
• Customer Profile Details

Engagement

• Sending a Campaign or Newsletter
• Attaching Files to Email Campaigns or Newsletters
• Creating a Custom Opt Out Page
• Creating Welcome Emails
• Email Marketing Compliance Changes Starting April 2024

Loyalty

• Loyalty Points and Loyalty Dollars - What's the Difference?

Orders

• Shipping Imports

Channels

• Inactivating a Device
• bLoyal Web Snippets

Payments

• How to do a manual credit to a Gift Card in Director

Setup

• Shipping Carriers, Zones, and Services
• Shipping Service Rates Import

Tools

• Data Imports: The Basics
• Tips to Successfully Work with CSV or Tab-Delimited Data Files in Excel for Imports