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  1. MySupport | bLoyal
  2. Director

Director

How-to guides and documentation on how to use your bLoyal solution.

General

  • Forgot your Director Password?

Process Articles

  • Loyalty & Gift Card Encoding Instructions

Insight

  • Getting Started With Insight Reports
  • Dashboard

Customers

  • Creating and Managing Subscriber Groups
  • Creating and Managing Customer Lists
  • Customer Profile Details

Engagement

  • Sending a Campaign or Newsletter
  • Attaching Files to Email Campaigns or Newsletters
  • Creating a Custom Opt Out Page
  • Creating Welcome Emails
  • Email Marketing Compliance Changes Starting April 2024

Loyalty

  • Loyalty Points and Loyalty Dollars - What's the Difference?

Orders

  • Shipping Imports

Channels

  • Inactivating a Device
  • bLoyal Web Snippets

Payments

  • How to do a manual credit to a Gift Card in Director

Setup

  • Shipping Carriers, Zones, and Services
  • Shipping Service Rates Import

Tools

  • Data Imports: The Basics
  • Tips to Successfully Work with CSV or Tab-Delimited Data Files in Excel for Imports
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